EYC studio GUIDE

Our booking, class etiquette, and caring for our space guide is so every student who steps through our doors feels cared for and respected. When we all honor them, we protect the practice, the space, and the energy that makes this community thrive xo.

    • Book ahead, and your class happens. Please book at least 1 hour before class. We heat the room for the people who are coming, so if no one has booked an hour out, that class is canceled. For 7am classes, book by 9pm the night before.

    • Plans change? Cancel for free. There’s no fee to cancel. Just cancel in the app as early as you can, so we know who to heat the room for.

    • No-shows: $10. If you’re booked and don’t come or cancel, a $10 no-show fee applies. It helps cover the heat and the teacher who showed up for you.

    • Memberships & Class Packs: All memberships and packages are non-refundable and non-transferable unless otherwise stated.

    • Workshops & Special Events: Plans change? Cancel 48+ hours ahead and we’ll credit your account. Within 48 hours, tickets are non-refundable xo.

    • Coaching Sessions: Please give 24-hour notice for cancellations. Late cancels or missed sessions may be forfeited. Life happens—we just ask that you let us know.

    1. Login to your account.

    2. Click on ‘My Schedule’

    3. Click on the class you wish to cancel & select cancel.

    Please do not email about cancelling class as we may not see it in time, thank you xo.

    • Arrive early. Doors open 20 minutes before class, so give yourself time to settle. Class begins on time, and we can’t accept late entries, to keep the room calm for everyone. First-time students, please arrive 15 minutes early.

    • Enter quietly. The hot room is a sanctuary for stillness and preparation. Please enter softly and stay quiet until class begins.

    • Unplug fully. Phones, smartwatches, and devices stay outside the hot room, on silent. Let this be your much-needed pause.

    • Honor shared space. Please don’t block others’ view of the mirror, and practice with kindness and awareness of the people around you. Every mat holds a journey.

    • Sweat happens (we love it!). If you’re a heavy sweater, please wipe your mat and the floor around it after class. Bring a towel or ask for one at the front desk, no problem.

    • Leave it better than you found it. Please return props mindfully and wipe down your mat and props. If you borrowed a studio mat, clean it with the supplies provided and hang it on the bar in the hallway. Thank you! :)

    • Stay for savasana. The final rest is part of the practice. If you need to leave early, just let your teacher know beforehand, thank you xo.

    • Safety + security. Front doors are locked during class and we have security cameras in the lobby. Lockers are available up front for your valuables.

    • No glass bottles in the hot room, please.

    • Hydrate, hydrate, hydrate! We recommend skipping food for at least 3 hours before class.

    • Expect sweat. Wear something you’ll be comfortable in while sweating a lot.

    • Mat + towel. A full-size towel must cover your mat in every heated class. Bring your own mat and towel or rent ours, no problem.

    • Stay in the room. If the heat, the sweat, or anything else feels like a lot, sit or lie down. Staying in the room helps you and the group adjust to the temperature. If you ever feel unwell, let your teacher know and we’ll take care of you.

    • Practice stillness. Between postures, stand still and breathe. It’s how we respect everyone around us.

    • Follow the 26+2 sequence. To honor the series, we ask everyone to follow the set sequence, pace, and posture flow, and to save other practices for other classes. It keeps the room focused, safe, and in sync. Not sure what to do? Follow your teacher, we’ll guide you.

    • Come fresh. A warm room is a shared room. Clean clothes and a fresh start help everyone breathe easy xo.

    • Happy feet, happy studio. If you have any foot concerns, please wear clean socks or yoga socks. We have extras up front, no questions asked.

    • Scent sensitivity. Please skip strong perfumes or oils before class, as some of our people are sensitive. Thank you xo.

    • Hair care is shared care. If you use the shower, please clear your hair from the drain. It’s a small kindness for the next person. Thank you xo.

    • Tend the space. Wipe down surfaces after you use them if needed. Let’s treat EYC like a sacred home, for all of us xo.

    • Be kind. Be open. Be respectful.  We’re all walking our own path. Speak gently, move mindfully, and support each other with presence and care.


    • You are your best guide. Trust your inner wisdom and take full responsibility for your experience here xo.


    1. Log in to your Client Portal.

    2. Under Your Credits + Plans, click the (•••) and choose Request Cancellation.

    The timing rule: monthly memberships need 14 days’ notice before your next billing date. For example, if you’re billed on the 30th, send your request by the 16th. Requests that come in later take effect at the end of the following billing cycle, so you’ll be billed once more.

    • Your membership stays active through the end of your final paid billing period.